FAQ
WHAT ARE YOUR DICE MADE OF?
My dice are made of high quality UV resistant epoxy resins. I use 3D printed miniature figures and also create them in epoxy resin for better balance of the dice. I also pay a lot of attention to the filling. I collect and dry natural flowers and herbs. I use quality dyes and strive to improve my products.
CAN I ORDER A PERSONALISED DESIGN?
I take orders for customised designs. You can send me your idea, reference or
brainstorm with me. And I will make a unique and one-of-a-kind design for you. Feel free to ask me questions in private messages!
Pay attention to this when ordering.
Custom cubes take about 3-6 weeks to make, plus shipping time.
*As it is handmade each product even if repeated will have its own characteristics and individuality.
WHERE DO YOU DELIVER TO?
I ship to most countries.
The parcel is only sent with a tracking number via standard Lithuanian post. If your country isn't listed, I may just not have looked into the shipping requirements yet - feel free to get in touch via my contact page and I'll see if I can open up shipping to your country!
Delivery time usually takes between two weeks and a month, but depends on the postal load of the country the parcel is going to.
Please note that our parcels are dispatched from Lithuania. If you live outside of the EU, additional taxes and customs fees may apply, for which you are responsible. Please be aware that we cannot change the stated value or mark a parcel as a gift.
*Please note that international delivery has been delayed recently and may take up to 1-2 months. Once you arrive in your destination country, PLEASE contact your local customs office as this may help speed up delivery.
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ARE YOU OFFERING A REFUND/EXCHANGE?
Unfortunately I cannot offer refunds or exchanges as I am a very small one man workshop. However, if you have any problems with your order, please contact me and we will work something out.
Also feel free to contact me via Instagram and ask for any details you are interested in. You can also find more photos and videos there.
WHAT IS THE BEST WAY TO CARE FOR DICE?
Please roll on a soft, cushioned surface and avoid storing in direct sunlight. My dice also have Sharp edges and should be kept out of reach of children and pets!
Store away from direct sunlight. Our dice are made of high quality resins that prevent yellowing. However, even with enhanced UV protection, all resins naturally yellow over time. Storing your dice away from direct sunlight will help prevent premature
yellowing. Keep away from heat sources. Temperatures above 100°F/40°C may cause temporary softening of the resin. If softening occurs, place the cubes on a flat surface in a cool place until they return to their normal hardness. In this state, the resin is still completely safe for the skin.